Call center & customer experience

Nexus Prime 360

Inbound and outbound support with defined operator hours, routing, scripts and supervision.

From $450 / month
Live queueSupervisor view
In queue3
On call4
RoutedScript B
Agent 01On call
Agent 02Available
Agent 03Wrap-up
Agent 04On call
Scope & conditions

Clear terms before day one.

Included operator hours, service language, usage and overage charges must be defined in the order. No unlimited dedicated staffing is implied.

Tell us your requirements. We will confirm scope, deliverables, included capacity and additional charges in your proposal.

01

Operator hours

Defined in the order
02

Routing & scripts

Agreed before launch
03

Supervision

Included in scope
04

Usage & overage charges

Defined in the order

How it works

Three steps from your first message to a running service. Nothing starts until you approve the proposal.

1

Submit your requirements

Tell us what you need. Our team reviews every request.

2

Review the proposed scope

We confirm scope, deliverables, included capacity and any additional charges in a written proposal.

3

Agreement & onboarding

You sign off on the agreement, we complete onboarding and the service starts.

Frequently asked questions

Something else on your mind? Ask us anything when you request a consultation.

What is included?

Inbound and outbound support with defined operator hours, routing, scripts and supervision.

What happens next?

Submit your requirements. We review them and send a proposal with the scope and service conditions. Once you approve it, we complete the agreement and onboarding.

Is this service unlimited?

No. The agreed scope, capacity and any additional charges must be defined before the service starts.